![]() ![]() It’s based on our finding that most customer-facing teams are looking for a note-taking app that doesn’t cost them a lot of money. But why did we pick just 3 AI notetakers out of the whole lot? So, if you are looking for the right notetaker to do the job for you, we have narrowed down your options to three of the best AI notetaker tools available in the market. ![]() The fight for AI note-taking tools is just getting started, but not every tool in G2 that claims to be the ‘best AI notetaker’ lives up to the name. Handwritten notes are also prone to errors.Īnd the biggest of all-it’s distracting (and disrespectful too) to keep taking notes when you are supposed to actively engage in the conversation.Ī good AI note-taking app is one that automates the manual steps, saves you a ton of time, updates the meeting notes to your favorite CRM, but more importantly takes notes contextually like how a human would do. With manual note-taking, it’s hard to note down every small detail of a call or a meeting. ![]() The second-order problems are even worse. Our survey indicates that an average sales rep wastes more than 4 hours of their time each week taking manual notes. Of course, note-taking is one area where AI has contributed in a big way to improve the efficiency and productivity for professionals who are customer-facing and otherwise.įor instance, note-taking is a key part of every sales rep’s daily workflow-therefore automating it with AI makes a world of difference to their productivity and performance. Look around and you will hardly find a software that doesn’t have AI capabilities under its hood. Chorus similarly tries to provide AI-driven solutions for sales calls, for example, while services like Gong focus more on analyzing customer-facing interactions across platforms and Otter mostly focuses on the transcription side of the process.It’s 2023 and it looks like artificial intelligence (AI) is finally coming of age. Being one of the first deeply integrated Zoom Apps opens the door for massive growth.”įathom, of course, isn’t the only company trying to solve this problem. “The Fathom team is incredibly strong and experienced, and they’re solving a key problem that Zoom customers face on a daily basis and will change the way people experience their business calls for the better. “Zoom has already transformed our lives and the way we do business - now that we live on video, the need and opportunity for Fathom is obvious,” said Jim Scheinman, early Zoom investor and founding managing partner at Maven Ventures. As of now, though, support for other platforms like Google Meet or Microsoft Teams is not on the roadmap. It’s a very stressful kind of process and you worry you’re going to miss something.”Īs of now, Fathom is available for free, with plans to add paid features over time (though the core experience will remain free). I got really well acquainted to what a terrible experience it is to have to talk to people all day long and type notes at the same time - and then after the call is over, clean up those notes so that they make sense. I’m not sure why I signed up to that many research calls. “I think it was kind of January 2020 and I did like 300 Zoom calls in that first month. “It was actually at UserVoice where I got the idea for what’s now turned into Fathom because I was doing a lot of research and customer calls in service of investigating a different product we were building at UserVoice,” White told me. That’s a broad coalition of investors, one that’s surely in part driven by the fact that Fathom founder and CEO Richard White also previously built UserVoice. Other investors include the likes of early Zoom investors Maven Ventures, Bill Tai and Matt Ocko, early-stage funds Character.vc, Active Capital, Global Founders Capital, Rackhouse.vc and Soma Capital, as well as the CEOs of Reddit, Twitch, Cruise, Mercury, People.ai, Snapdocs and Shogun. Fathom, a startup that is building an AI notetaker for Zoom, today announced that it has raised a $4.7 million seed round from a range of early-stage investors, including Zoom’s own Apps Fund.
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